Project Manager

 

 

Cycle3 IT Staffing is seeking a consultant for a Project Manager role.

The Global Operations Center ‘Project Manager’ is responsible for successfully driving all Regional or Global approved Projects to completion on time and on budget.  The Company’s Global Operations Center provides post sales support, with disciplines in call center technologies, process and labor globalization and rationalization, network/hosting event monitoring, case management and problem diagnosis and remediation.  Project responsibilities are planned and executed within strict disciplines and adherence to Company’s Program Management policies.

 

 

Position Objectives 

• Manage cross-functional project teams, ensuring project success
• Foster strong ties with the Global Operations Center teams
• Develop an in-depth understanding of Company’s processes and future global vision
• Manage project deliverables and costs with high accuracy and transparency
• Understand, communicate, and manage project risks, assumptions and other conditions
• Build a detailed knowledge of all aspects of the project, from vision to low-level tasks
• Work closely with management as a trusted advisor

 

 

Key Tasks

• Responsibilities for this position will include coordinating strategy, creating and leading project teams, managing timelines and tasks, and communicating status to senior management
• Facilitate and chair project meetings focused on project scope, tasks and timelines
• Provide high level and detail project status updates

 

Required Skills

• 7+ years of project management experience
• 4+ years program management
• 5+ IT experience
• Excellent written and communication skills
• Detail oriented, honest, realistic, non-political, assertive
• Excellent ability and skills with relationship and expectation management with internal business areas, user groups, and vendors
• Expert knowledge and experience with Microsoft Project, Visio, and Office
• Successful track record of management systems implementation at a Service Provider, system integrator or large enterprise desirable

• Technical domain expertise in IT infrastructure management space a must

 

 

Education or Equivalent Experience:

• Bachelor’s Degree in Business or IT related area and/or 10+ years of relevant experience
• ITIL Certification is desirable
• Certification (Active Status) in one or more Project Methodologies
• PMP Certification desired