Quality Assurance Manager

Quality Assurance Manager

by Brian Borsa|April 2, 2015
  • Contract Long Term
  • Denver, CO
  • Reference: DENmatthew24



Cycle3 IT Staffing is seeking a Quality Assurance Manager for a long term contract opportunity.


*Cable/Telecom background is preferred but not necessary. Either current or past testing experience is necessary.  Experience with a testing tools such as Jira preferred.


The Quality Assurance Manager will provide general supervision and technical guidance to the Senior analysts/Analysts and/or Lead Analysts in the analysis, design, testing, and deployment of all applications developed by our development teams. The Quality Assurance Manager maintains ultimate responsibility for assuring that all products are defect free and compliant with functional and non-­functional specifications.

Duties and Responsibilities

Supervisor and Technical Guidance

  • Directly supervises Senior and Lead Quality Assurance Analysts including the preparation and delivery of staff performance evaluations and career development activities.
  • Manages department and overall expectations pertaining to setting accurate schedules, costs, world class quality and resources.
  • Ensures delivery against QA department goals and objectives, i.e. meeting commitments and coordinating overall quality assurance schedule.

Process Management

  • Ensures all SDLC requirements defined in the QA Testing Life cycle are adhered and followed in all phases of the projects.
  • Develop and manage quality assurance metrics for performance improvement of all teams.

Quality Management

  • Assures the viability, functionality and effectiveness of essential tools.
  • Anticipates program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments.

Deployment and Delivery

  • Orchestrates the delivery of software to Customer visible environments.
  • Responsible for creating task and checklists for software deployment.

Production Support

  • Troubleshooting and high tier support.


  • Establish and maintain policy for documentation of all Quality assurance deliverables.
  • Reviews documentation before is sent out to External Customers and business owners.

Requirement Quality Definition

  • Establish policy for end user experience on all Global Systems development products working with his/her management.

Person Specification


  • BS/BA degree in computer science, engineering or related discipline.
  • Minimum of 12+ years of software quality assurance experience, to include a minimum of 7 years in a management position leading a team of Senior analysts and lead analysts working on applications.
  • Experience leading local and remote teams.
  • Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria.
  • Excellent problem solving, interpersonal communication and project management skills a must.
  • Strong leadership skills that inspire team confidence and respect while motivating team members in a creative and effective manner.
  • Must have a desire for achieving excellence in customer satisfaction, process and product quality and reliability.
  • Strong understanding of different software development life cycles (Agile, Hybrid, Waterfall, iterative) and contemporary software quality assurance processes and automated tools.
  • Must have experience in managing and working with distributed team members.
  • Knowledge of fix protocol, fix engines, and fix-based systems disciplines and standards.
  • Must be extremely detail-oriented with respect to documentation and communication.



To apply for this job email your details to brian@cycle3it.com

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