Service Now Developer

Service Now Developer

by Brian Borsa|March 19, 2018

Cycle3 IT Staffing is seeking a Service Now Developer for a contract opportunity.


Job Description:


The ServiceNow Developer is considered the technology subject matter

expert responsible for the analysis, design, engineering, development and implementation of software projects within the ServiceNow enterprise application suite.


This role is responsible for the development of core functionality,

existing ITSM applications, creation of new applications and understanding the various system integration needs.


This is achieved by collaborating with key stakeholder teams to analyze

and understand requirements, then transforming the requirements into a valid solution.


The ideal candidate will provide technical leadership and training,

perform peer code reviews and ensure the ServiceNow team follows development best practices.



Analyze, design, write program code, test, document, and implement

functionally appropriately, technically sound, and well-integrated application systems in accordance with Customer requirements, and organizational methodologies and standards.

Respond to production problems and implement immediate resolution

efforts across technology areas.


Systems Development Engineering:


Responsible for overall Service Now code quality, administration,

platform development, module development and execute using company AGILE practices


Responsible for reviewing requirements to ensure that they are provided

in sufficient detail to be accurately estimated


Attends regularly scheduled meetings to identify any tasks or user

stories that are at risk and provides support as needed


Work with multiple levels of staff and leadership to understand the

requirements and how they might impact cross-functional process teams


Work with management and key stakeholders to design testing strategies

for Development, QA and User Acceptance Testing

Design and develop solutions within the Service Now environment to

include modifications of applications, forms, workflow, interfaces and any other customization required to support ITIL processes

Analyze and design programs for simple to medium complexity business

problems according to user specifications and assist in developing detail program specifications.

Comply with project management methodology requirements as appropriate.


Qualifications and Requirements Education:

ServiceNow Developer Certification preferred

BS / BA, Computer Science, Engineering, Information Systems, and / or

equivalent formal training or work experience.



Experience in Information Technology or business environment.


Core Knowledge:


JavaScript, Angular-J experience is required

HTML 4-5, Boot Strap and CSS experience is highly desired

Service Now Certified Application Developer and/or Admin

Integration Specialization desired

Knowledge of Performance Analytics, Discovery and Asset Management

Basic knowledge of software development, practice, concepts, and

technology obtained through formal training and / or work experience.

Basic knowledge of at least one required programming language.

Basic knowledge of technical / business environment.


Critical Skills:

ITIL Foundations Certification Highly Desired

Prior exposure to Service Now is required, currently on Geneva Patch 5

Demonstrates programming aptitude and ability for logical and abstract


Excellent partnering, communication, and negotiation skills so as to

interact effectively with

Business Customers and technology development and support groups.

Ability, within a specific technology area and under direction, complete

root-cause analysis, design solutions, write code, perform testing, provide documentation, and implement small development projects or components of large projects.

Ability to analyze and resolve problems of simple-medium complexity.

Ability to manage projects using the organization’s project management


Ability to work effectively in a strong Customer service / team oriented


To apply for this job email your details to brian@cycle3it.com

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