System Administrator

 

 

 

 

 

 

Summary:

 

The System Administrator position  is a unique position which requires a diverse range of skills as well as an understanding of how to participate in a team oriented environment.  This position provides a range of services for corporate users beginning with desktop support and hardware issues all the way to maintaining vendor relationships and application support for customized installations, both vendor-supplied as well as in-house developed. 

 

 

Responsibilities:

•Installing and supporting new server hardware and software infrastructure

•Ensuring that hardware and software systems are maintained

•Allocating network resources

•Providing technical support to users with very different levels of IT knowledge and competence

•Ensuring the most cost effective and efficient use of servers

•Suggesting and providing IT solutions to business and management problems

•Ensuring that all IT equipment complies with industry standards

•Trouble-shooting, ranging from critical system outages to forgotten passwords

•Implementing and monitoring security measures and standards

•Training users – sometimes one-to-one, sometimes in groups – and providing written guidelines and instructions

•Working closely with other departments/organizations to analyze requirements or solve problems

•Planning and implementing future IT developments

•System maintenance and administration of internal networks and public web services

•Monitoring and reporting system performance

•Participating in projects

•Contributing articles to the technical support knowledge base

•Work closely with other teams for problem resolution and project coordination 

Skills Required:
•3+ years prior technical support experience

•Strongly developed analytical and trouble shooting skills

•Good communication skills (written and oral)

•Knowledge and experience with Active Directory and Internet Information Server

•Knowledge and Experience with high-end Microsoft Windows based server platforms (Windows 2000/20003/XP) and Microsoft SQL Server

•Extensive knowledge and experience with the BASH shell environment

•Team-player with ability to learn complex technical material 

Education Requirement:
•AS in related field or equivalent

•3+ years working with Microsoft Windows