CRM Administrator

CRM Administrator

by Brian Borsa|March 19, 2013
  • Permanent
  • Arkansas
  • Reference: ARKjob31




        Cycle3 IT Staffing is seeking a CRM Administrator for a permanent opportunity in Arkansas.


Administers the Customer Relationship Management (CRM) applications; responsible for maintaining the CRM systems support and updating function on a day-to-day basis. Monitors end-user usage of systems and performs daily administrative tasks; familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.


·         Meets with management discussing system updates

·         Provides daily leadership to team members to complete tasks and meet objectives

·         Train, coach, and support users of CRM software

·         Editing and customizing CRM to fit needs of company

·         Providing central point of contact for all change requests and system alterations

·         Building custom reports and dashboards specific to job functions

·         Maintaining control of access rights, security settings, and user privileges

·         Importing and exporting of data as required to synchronize back end systems

·         Working with SD and IT to manage project implementation and back-end integration

·         Send out email update to company with projects, priorities, and changes to CRM

°         Include in that update: usage statistics



·         Bachelor’s Degree in Business or Information Technology

·         6 + years’ experience in field or related field


·         Strong project management, data management, and training and support skills

·         Exceptional knowledge of marketing and sales processes and workflows

·         Solid business acumen, management, and problem-solving skills

·         Strong computer skills, especially Microsoft Office

·         Effective time management, organization, and leadership skills



To apply for this job email your details to brian@cycle3it.com

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