Summary:
This position is a unique position which requires a diverse range of skills as well as an understanding of how to participate in a team-oriented environment. This position provides a range of services for corporate users beginning with desktop support and hardware issues all the way to maintaining vendor relationships and application support for customized installations, both vendor-supplied as well as in-house developed. The System Administrator - Senior Grade is expected to take a
leadership role with the System Administration Support Team. This includes mentoring activities as well as technical leadership roles in project work.
Responsibilities:
· Installing and supporting new server hardware and software infrastructure
· Ensuring that hardware and software systems are maintained
· Allocating network resources
· Providing technical support to users with very different levels of IT knowledge and competence
· Ensuring the most cost effective and efficient use of resources
· Suggesting and providing IT solutions to business and management problems
· Ensuring that all IT equipment complies with industry standards
· Trouble-shooting ranging from critical system outages to forgotten passwords
· Implementing and monitoring security measures and standards
· Training users – sometimes one-on-one, sometimes in groups, and providing written guidelines and instructions
· Working closely with other departments/organizations to analyze requirements or solve problems
· Planning and implementing future IT developments
· System maintenance and administration of internal networks and public web services
· Monitoring and reporting system performance
· Participating in projects as a technical support knowledge base
· Work closely with other teams for problem resolution and project coordination
· Operate in a leadership capacity by taking on a mentoring role where appropriate
Other duties and projects as assigned
Skills Required:• 5+ years prior technical support experience• Strongly developed analytical and troubleshooting skills• Good communication skills (written and oral)
• Knowledge and experience with Active Directory and Internet Information Server• Knowledge and Experience with high-end Microsoft Windows based serverplatforms such as Windows 2000/2003/XP and Microsoft SQL Server• Extensive knowledge and experience with the BASH shell environment• Team player with ability to learn complex technical materialEducation Requirement:• AS in related field or equivalent• 5+ years working with Microsoft Windows
To apply for this job email your details to brian@cycle3it.com