| This position requires a diverse range of skills as well as an understanding of how to participate in a team-oriented environment. The System Administrator is expected to take a leadership role with the System Administration Support Team. This includes mentoring activities as well as technical leadership roles in project work. This position provides a range of services for corporate users beginning with desktop support and hardware issues all the way to maintaining vendor relationships and application support for customized installations, both vendor-supplied as well as in-house developed. |
Responsibilities:
-Installing and supporting new server hardware and software infrastructure-Ensuring that hardware and software systems are maintained
-Allocating network resources
-Providing technical support to users with very different levels of IT knowledge and competence
-Ensuring the most cost effective and efficient use of resources
-Suggesting and providing IT solutions to business and management problems
-Ensuring that all IT equipment complies with industry standards
-Trouble-shooting ranging from critical system outages to forgotten passwords
-Implementing and monitoring security measures and standards
-Training users – sometimes one-on-one, sometimes in groups, and providing written guidelines and instructions
-Working closely with other departments/organizations to analyze requirements or solve problems
-Planning and implementing future IT developments
-System maintenance and administration of internal networks and public web services
-Monitoring and reporting system performance
-Participating in projects as a technical support knowledge base
-Work closely with other teams for problem resolution and project coordination
-Operate in a leadership capacity by taking on a mentoring role where appropriate
-Other duties and projects as assigned
Skills Required:
•5+ years prior technical support experience•Strongly developed analytical and troubleshooting skills
•Good communication skills (written and oral)
•Knowledge and experience with Active Directory and Internet Information Server
•Knowledge and Experience with high-end Microsoft Windows based server
platforms such as Windows 2000/2003/XP and Microsoft SQL Server
•Extensive knowledge and experience with the BASH shell environment
•Team player with ability to learn complex technical material
To apply for this job email your details to brian@cycle3it.com